Insurance Claims

As a professional health centre that employs accredited and qualified therapists, it may be possible for you to claim back the cost of treatment provided to you by The Body Matters.

How to Claim

If you are a member of a health insurance plan, you should check that your policy covers the treatment you are receiving.  You should then ensure that your treatment is provided by a therapist who is appropriately registered, and who meets any accreditation requirements stated by your insurance company.

Depending on the reimbursement procedure set by your insurer, you can either obtain a receipt for your treatment, or your therapist can make the claim directly.

Meet our therapists

Our friendly team of therapists are registered with a number of insurance companies that include the following:

  • AXA
  • PPP
  • Vitality 
  • AVIVA
  • WPA
  • Health Shield
  • Sovereign
  • MediCash

Additionally, some of our therapists are members of professional bodies that include:

  • The British Acupuncture Council (BCA)
  • The British Association for Applied Nutrition and Nutritional Therapy (BANT)
  • Vocational Training Charity Trust (VTCT)

To find out more about our individual therapists’ qualifications and professional memberships, please visit our ‘Meet the Team’ page.  Please contact us if you would like any further information, or if we can answer any questions relating to health insurance claims.

We advise that you check with your insurance company before making a claim for treatment reimbursement

Book Appointment

Opening times

Open sign

We are open weekdays and Saturdays, with early morning and evening appointments available on request. We offer remote consultations to provide our services without physical interaction. We would love for you to continue using our services during this period.

To book an appointment phone 01702 714968 or click here to email